A simple, automatic message asking “Hey, can we help you with anything?
” could be the difference between a sale and an abandoned cart. Automatically engage prospective customers once they land on your page with targeted auto-messages.
With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. The first weekend we had this installed, it proved its usefulness. a customer that has been stuck on the checkout page for over 2 minutes will be asked if they need live assistance. Easy to use and integrates well with the Mac desktop application. I’ve been using the Chatra app for about a month and I’ve been incredibly impressed.
I would recommend Chatra to anyone who is interested in taking their online presence to a new level with chat functionality.Absolutely amazing app that looks beautiful on your site and is easy to set up.Lines open 8am-7pm Monday to Friday and 8am-6pm Saturday and Sunday (except UK Public Holidays).If you'd like to become a Times promotional partner, please e-mail us a full proposal to [email protected] allows you to communicate with visitors in a friendlier way, showing the real people behind the company. The live chat allows our customers to get in touch instantly with questions and feedback!
Besides, the more website traffic you have already, the more you can make out of it with a little help from Chatra. Chatra even lets us create automated messages based on certain conditions — ex.
Please note, this email is not for Times or subscription queries.
Live chat is the easiest and fastest way for the customer to contact foodpanda whenever there is a problem.
Email is still the best lead nurturing channel out there. An auto-message like “Hey, can we help you with anything?
” could be the difference between a long lasting relationship and a lost opportunity.
After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.