Reluctantly attended high-pressure sales meeting..not allowed to leave until contract signed; could not view potential matches until signed contratct.
The lawsuit claims that the 1989 Act entitles every Great Expectations customer to cancel their contracts and seek restitution.
Great Expectations' standard membership contract runs three years and costs nearly ,500, plus a monthly service charge.
I immediately, within 3 days, asked for a refund and they refused. Visa credited my account, but Great Expectations simply charged it again.
They used pressure tactics to convince me to sign up and played on the holiday season.
Unlike other dating sites programs, if you are not satified with the service you can discontinue the service and not have to continue to pay for the service that you aren't using. So I still have to pay for this product even though I'm not using and don't want it anymore.
It also would appear that some of the accounts are faulty, as in they are not active accounts.
“The one time they reached out to me,” she said, “They sent me three people – one of which was a woman.” These members took their frustrations to attorney Todd Macintosh and filed complaints with the Attorney General’s Office. paid different amounts of money, got different results, all of which were negative results,” said Macintosh. they were all told no.” Dee Dee Hirsch, Director of Mile High Singles, said they have a database of 2,800 people and maintain an “A ” rating with the Better Business Bureau.
Hirsch said with any customer complaints she’s never not “made every effort with anyone to make it right to resolve it.” Latsis said his partial refund offer was rescinded by the company.
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A class action lawsuit against Great Expectations claims the dating service deprived customers of the right to cancel their contracts.